Return & Exchange Policy

We settle for returns and exchanges within 7 days of receiving your buy. Please contact us at or (858) to request a Return Authorization Number. Please don’t ship objects again without first receiving a Return Authorization Number.

Payment Plan & Fees

If a substitute is unavailable, you will receive a full refund within the original method of payment. All returning gadgets must be in the original situation, unopened and unused. We will not settle for items which have been used or opened. These fees are applied to all refunds and cannot be waived. Refunds are processed inside 7-10 enterprise days of receiving your item.

If you’re in possession of the goods you might be beneath the responsibility to retain them and take cheap care of them. Orders will be dispatched using DHL TRACKED service with an expected supply of 5-10 working days depending on vacation spot; please observe it will require a signature to verify receipt of the order.

Specific laws right here that applies is regulation of The Distance Selling Regulations. You have the right to cancel the purchase of a good with out having to offer a cause at any time inside the “cooling off period” of seven working days, starting on the day after you receive the products. For hygiene causes we’re unable to exchange or refund any earrings except faulty. We advise all our customers to verify earrings acquired earlier than eradicating any labels and before disposing of any packaging. All items returned as faulty will be topic to inspection.

Return and Refund Policy

If you find that you really want a unique color or a special product, you will get it exchanged if the product remains to be unused. However, customer shall be accountable to pay for all shipping prices for an trade except the product is flawed. Depending on where you live, the time it could take for your exchanged product to achieve you, may range.

Enrollment in any course is not confirmed until a minimum of one cost has been made. Completion of a registration type does not affirm your enrollment till you obtain an e mail confirmation receipt. Our customer service representative will ship you the Return Merchandise Authorization Form and Return Merchandise Authorization number (RMA #) if the return conditions are accepted.

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Also product sold “as is” can’t be returned for refund or trade. Returns of purchases created from the Passion Lighting web site should be permitted and have a Returned Goods Authorization (RGA) previous to being shipped again to Passion Lighting. Under no circumstances will Passion Lighting settle for returns shipped acquire. If you have an merchandise needing to be returned, please call Passion Lighting and ask for the service manager.

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If you need your merchandise shortly, we additionally supply a subsequent day supply service for £6. This is guaranteed for the following working day offering the order is positioned earlier than 12 noon. Orders might be dispatched using a Royal Mail recorded service with an expected passion com mobile supply of three-5 working days; please notice this will require a signature to confirm receipt of the order. The supply label is a particular, independent system used in E-Commerce to measure and management the transport high quality.

Refund Policy

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If 10 days have gone by since you acquired your order, sadly we are able to’t offer you a refund or trade. After your utility is accredited, please follow the Return Instruction email from Customer Service and ship your product. Your merchandise must be unused and in the same situation that you received it. It must even be within the authentic packaging with the receipt or proof of purchase. Without e mail notification to customer service or if 30 days have gone by, unfortunately, we are able to’t process any refund.